It's Time For Metstrade - The World's Largest Marine Equipment Trade Show

by Rapid Welding 27. October 2015 13:10

Rapid Marine is attending the world's largest Marine Equipment Trade Show, Metstrade, this November in Amsterdam, showcasing 'new to market' products such as the Flush Fitting “Padeye”.

Rapid Marine is the market leader for lifting slings and tie down kits for tenders, and the all new Flush Fitting "Padeye" is a discreet fitting made from 316 stainless steel designed to easily attach to your ratchet tie downs. Intended for up to 500kg tenders, and with a weather tight seal to ensure no debris or water enters the spring chamber, the Flush Fitting "Padeye" eliminates trip hazards on board and is quick to fit and use. Having submitted to Metstrade all the information about this exciting new product, we were delighted to hear from the exhibition organisers that Rapid Marine has been nominated for The Dame Design Award in the Deck Equipment, Sails and Rigging Category!

The DAME Design Award is 'the most prestigious international design competition for new marine equipment and accessories'. This year is the 25th anniversary, with independently appointed judges examining thousands of products in specific marine categories, aimed at showcasing new concepts and designs in the leisure marine industry.  

Rapid Marine are exhibiting at Metstrade 2015 on stand: 03.122 on the 17-18-19 November 2015. 

For more information on Metstrade, visit www.metstrade.com

For more information on Rapid Marine, visit www.rapidmarine.co.uk

Rapid Marine: Supporting Your Tender Behind

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Pleasing Customers & Plugging Awards Nominations!

by Rapid Welding 23. October 2015 15:59

We love it when a job's done well, even more so when we receive lots of glowing feedback from our customers!

Following a recent survey of our service questionnaires, we are delighted to announce that customers have been rating the 'Overall Quality of their Rapid Experience' 9/10 out of 10!  

With a brand new website launched this year, and aWelding World nomination for Best E-commerce Website Organisation (amongst others, but more on that later), we have been keeping tabs on what customers think about the new layout and usability, hoping our efforts have provided a much better, and easier, experience. We are very pleased to see that we've received scores of 9/10 in this area too, along with positive feedback on product choice and competitive pricing.

Delivering goods on time has always been our aim, even when shipping abroad - Rapid ships worldwide! - and it seems as though we're achieving our goal quite well with customer feedback consistently coming in with 'Goods Arrived Very Quick', 'Goods Well Packaged', and 'All in Good Order'.

With a friendly, dedicated, and knowledgeable team on tap to answer all your queries, no matter how big or small, it's no surprise that 'Quality of Communication' is regularly marked as 'Impressive' by customers using the online chat facility, or speaking directly to one of our team in the office regarding sales, servicing or product choice. The answer to 'Would You Use Us Again?' is consistently 'Yes'. 

The whole point of analysing our customer feedback so meticulously, good and bad, is to ensure that we get it right. We actively encourage customers to voice their opinions of the service - which are then, with permission, shared on the website - and additional comments have highlighted that we seem to be succeeding in providing an excellent after sales service too, with one of our customers commenting 'I have an expert at the end of the phone to help'. Value for money and speedy delivery have also been noted, as well as comments such as 'overall a great service'.

 If you've received outstanding service from Rapid, or are impressed with the new website and products available, why not vote for us at the Welding World Awards. We'd be grateful for all your support, and with voting ending in just one week, please take a few moments to follow the link below to vote for Rapid Welding.

 Welding World Awards

 

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Job Vacancy - Do Something Amazing & Join The Rapid Family!

by Rapid Welding 9. September 2015 14:22

       RAPID WELDING & INDUSTRIAL SUPPLIES LTD                    

                                                                        www.RapidWelding.com 

We are excited to announce that a fantastic opportunity has arisen for a Trainee Sales Representative within Rapid. Based in Hampshire, and supporting our existing Area Sales Engineer, the successful candidate will join an expanding and friendly company who have developed a thriving position within the welding and engineering supplies industry. 

If this is the challenge for you, why not check out the details below and send your CV and a covering letter to dave@rapidwelding.com. 

 

Trainee Sales Representative & Support  

Location: Dorset/Hampshire/West Sussex, based in Romsey

Contract: Full time

Job type: Trainee Sales Representative 

Salary:    £16k salary + commission, expected OTE in first year circa £20K  

Job Description   

This position will include: 

       visiting established customers in Hampshire/Dorset/West Sussex area, with view to     maintaining & strengthening current relationships,

       Recognising opportunities to increase sales within our existing customer base and, in the long term,

       Locating and acquiring new accounts. 

What we are looking for   

       Minimum age 25 (for insurance purposes)

       This vacancy would suit someone who is confident in situations

       Preferably from an engineering or welding background, although not essential.

       Some customer/sales experience also helpful, but enthusiasm more important!

       A full driving licence is essential

       IT literate including Microsoft Office (Word, Excel) 

What we offer  

       Monday to Friday, 8.00am to 5.30pm, 30 minutes lunch, 45 hours per week.

       20 days holiday per year + statutory holidays.  Compulsory Christmas & New Year shutdown.

       Company clothing

       PPE

       Car

       Phone

       Full IT support

 

To apply for this exciting position, please send your CV & covering letter to dave@rapidwelding.com

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Horsing Around, Rapid Style!

by Rapid Welding 26. August 2015 13:50

Known for being adventurous, for not being afraid to try something a bit different, and for sharing with you our escapades, here's some pictures of two Rapidettes trying their hand at beach riding on the Isle of Wight last Saturday (22nd August 2015)! Yes, that's four hooves! On the sand! On a very warm and sunny morning!  

All the gear .........?  

          

Here's Marianne and Meg 

Having a canter on the lovely Biscuit! 

 

 

 

Here we're taking a breather.... & holding up the ride while we make the most of a photo opportunity! Biscuit wanted to give Meg a quick kiss, but apparently she isn't receptive to male attention. Luckily for Biscuit - or perhaps not - I was more than willing to give him a big sloppy smacker on the lips when we returned to barracks!

                                                

We had a fabulous time last Saturday, and would like to thank the staff at Sally's Riding School who were really friendly and encouraging, making the whole experience enjoyable from start to finish, and particularly Sally herself who was there meeting and greeting and generally sorting us all out. Of course, we're also sending pats and carrots to Biscuit and Meg who clearly take their job very seriously, taking great care of us throughout. It was wonderful to see so many happy horses, and smiling faces.

Something tells me we'll definitely be back to see you soon - like, in two weeks time!!!!! 

Marianne & Sally

XXXX 

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Big Power, Small Package, Quick Ignition: The Kemppi Fitweld Evo 300 is now available from Rapid!!!

by Rapid Welding 4. August 2015 13:24

       

 Big Power, Small Package, Quick Ignition! 

A perfect solution to tack welding with large, heavy machinery, in busy or confined areas, and with difficult to move or position equipment. As a Kemppi Premium Dealer, and a company dedicated to bringing to market the products our customers really want, Rapid is delighted to announce that the Kemppi Fitweld Evo 300 is now available to order. 

 Powerful, robust, and light weight, it is suitable for many MIG/MAG applications, but it's quick ignition and high efficiency make it especially fast, safe, and economical for tacking and for welding with ferrous, stainless steel and aluminium filler materials. Perfect for use in demanding environments, the Fitweld 300's case is made of reinforced fibre plastic. As yet another practical solution, it also comes with wire feed cabinet illumination to enable adjustments in dark working conditions.  

So what are you waiting for?

To learn loads more about the Kemppi Fitweld 300 and to view the range at Rapid, click here. 

To discover more about Kemppi, visit the website here. 

As always, Andy is ready and available to answer all your questions regarding this or any other product solution. Chat with him online at www.rapidwelding.com or contact us on 02392 214 214.

Welcome To The Rapid Experience 

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A Very Happy Rapid Customer

by Rapid Welding 11. June 2015 13:08

More than anything we love meeting our customers needs & supplying them with the products and equipment they really need to make their work area ... 'work great'.

Most recently, Danielle, who owns Danielle Joy Designs and is one of our customers based in Spanaway, Washington USA, very kindly sent in some pictures of the new Plymovent Arm supplied by Rapid, as a thank you for working with them.

Founded in 2011 as a hobby, Danielle designs and creates wonderful collections of hand made jewellery and ornaments, working with husband Andrew who cuts and produces most of the metal discs.

Check out these great pictures below, courtesy of Danielle and Andrew. Thanks guys, we're loving your work!

www.daniellejoydesigns.com

For more information on Plymovent or other products supplied by Rapid, click here 

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Want To Be A Part Of Something Special?

by Rapid Welding 9. April 2015 12:13

Do Something Amazing Today - Join The Rapid Family!

We are excited to announce that a fantastic opportunity has arisen for a trainee sales representative within Rapid. The successful candidate will join an expanding and friendly company who have developed a thriving position within the welding and engineering supplies industry.

If this is the challenge for you, why not check out the details below and send your CV with a covering letter to dave@rapidwelding.com.

Trainee Sales Representative

 

 

Location

Dorset/Hampshire/West Sussex, based in Romsey

Contract

Full time

Job type

Trainee Sales Representative

Salary 

Salary + commission, expected OTE in first year circa £20-25+ 

 

 

Job Description

  

This position will include:  

      Visiting established customers in Hampshire/Dorset/West Sussex area,

with view to maintaining & strengthening current relationships.

      Recognising opportunities to increase sales within our existing customer

base and, in the long term locating and acquiring new accounts.

 

What we are looking for 

 

      This vacancy would suit someone who is confident in situations

      Preferably from an engineering or welding background

      Some customer/sales experience also helpful.

      Full driving Licence essential

      IT literate including Microsoft Office (Word, Excel) 

  

What We offer 

 

 

 Monday to Friday, 8.00am to 5.30pm, 30 minutes lunch, 45 hours per week.

  20 days holiday per year + statutory holidays.  Compulsory Christmas & New Year shutdown.

 Company clothing

    PPE

Car

Phone 

Full IT support 

 

We look forward to hearing from YOU!


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Twenty Five Years On & Still Going Strong!

by Rapid Welding 31. March 2015 15:45

 On the 1st April, 1990, Rapid Welding & Industrial Supplies Ltd began trading as a welding distributor out of Portchester Park Industrial Estate, Hampshire. Since that time we have been fully committed to serving the welding industry and developing the business to meet the growing expectations of an ever increasing customer base. It's been an amazing journey, starting out small but with a huge vision and boundless enthusiasm that is still going strong all these years later.

Today, it is with a great deal of pride that our team, customers, and all the many wonderful people who have been a important part of our story, are able to celebrate Rapid Welding's 25th year of service. 

To mark this milestone, along with the cake, candles, and inharmonious rendition of 'Happy Birthday' in the office, we are delighted to be about to launch the redesigned, revamped, all new Rapid Welding Website.

As many of you are aware, Rapid isn't a company to sit on it's laurels or stay within its comfort zone. 'What's next?' and 'How can this be improved?' are questions regularly asked. Likewise, our customer feedback and all the opportunity it brings is something we genuinely listen to, not ignore. So having enlisted the expertise of Mustard Design, a leading company in brand design, the Rapid Welding website now promises to be a more user friendly experience but with the same market leading brands, unbeatable service, and great prices our customers have come to expect. We hope you take the time to check it out when we go live, so watch this space!

All that is left to say is a huge thank you to everyone for your continued support. I'm sure you will join us in wishing Rapid Welding a very happy 25th birthday.

 

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Customer Feedback ... We really do listen!

by Rapid Welding 4. March 2015 15:32

It is standard practice to invite all our customers to complete a short feedback survey following a purchase/order. It is completely optional, but a very useful tool in ensuring that we provide all our customers with the best possible experience when purchasing welding supplies, a matter that has always been and will continue to be of great importance to us.

Recently we received the following survey results:  

Overall Quality of Rapid Experience = 10

Appearance and Ease of Use of the website = 7

Enough Product Choice = Yes

How Competitive = Very

Goods Arrived = As Expected

Goods Well Packaged and Arrived In Good Order = Yes

Quality of Communications = Impressive

Received Good Value For Money = Yes

Use Us Again = Yes

Recommend Us = Yes

Receive Monthly Newsletter = Yes

Our response:

After thanking the customer for taking the time to complete the feedback, we highlighted the fact that they had marked us '7' for Appearance and Ease of Use of the website, referencing their additional comments which focused on a few niggles with functionality and accessing pictures. Having received feedback from previous customers about the website, we had already taken note of the issues brought to our attention and had begun implementing significant changes to bring about a better overall user experience.

We were able to share with this particular customer that his points had been of great interest to us, and that some exciting news was about to be announced, news we would like to share with you all now.

Rapid is currently in the process of having the website extensively updated with a brand new design, courtesy of Mustard Design Consultants. The grand 'go live' will be on April 1st, which also happens to be our 25 Birthday (but more on that later!!!!) and customers browsing for welding products can be promised a new and updated website that is also tablet and mobile friendly, simplifying the whole experience, just as you requested. 

Customers response: 

"Thanks for the acknowledgement, a first. I have received acknowledgments for feedback before but this is the first time I know one has been read and answered personally.
11/10 for communication, even more impressed.
Look forward to seeing the new site."

 

So there you have it, proof that we really do listen to what our valued customers have to say

Welcome To The Rapid Experience

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FWishing You A Very Merry Christmas

by Rapid Welding 23. December 2014 14:59

With Christmas Eve upon us, here's a little reminder of our opening hours for the festive period. We will be closed from Wednesday 24th December 12pm until 8am Monday 5th January, while our Webshop will be open as normal 24 hours day.

From everyone at Rapid Welding, Rapid Marine and Rent Arc, here's a big-with-bells-on thank you to our customers and associates for their support throughout 2014.

 See you in the New Year!

www.rapidwelding.com 

www.rentarc.com 

www.rapidmarine.co.uk 

 

A Rapid Group of Companies 

 

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