Why you should always use an Authorised Repair Centre like Rapid!
Before Service
When equipment goes wrong, it's usually at a time when you need it working at its best. Having to part with welding machinery for it to be repaired or serviced can be inconvenient, and in some cases costly to production, which is why choosing a fully approved warranty and repair centre like Rapid can help ensure that as well as extending the lifetime of your machine fleet, you can be confident that work is being undertaken by industry trained professionals, disruption is minimised as repairs and/or maintenance can be carried out off site in our fully equipped machine workshops, and for extra ease, UK wide collection and delivery can be arranged.
Need more convincing? ....... Why not take a look at our quick guide as to why choosing an authorised repair centre like Rapid is a great idea.
After Service
• As an authorised repair centre, we can carry out warranty work, giving you the confidence that we can repair your machine if it goes wrong.
• We can easily get manufacturer parts so your equipment will be repaired using genuine OEM parts.
• Our engineers are regularly trained, and we have access to all the correct repair manuals meaning we can repair your machine quickly and correctly.
• We are able to get all the latest firmware updates, so your machine is always up to date with software bugs removed and improved welding characteristics.
• We have access to recall information so you know your equipment is safe and working as it should be.
• We have the specialist tools from the manufacturer which may be required to repair certain machines, allowing us to repair your machine correctly and safely.
• Complies to the warranty conditions, which keeps you covered if something should go wrong.
• Our services are continually reviewed by manufacturers, ensuring we always maintain the high standards they require.
• We have access to the manufacturing R&D to sort any problems that aren’t a “repair” and any background settings that may need changing for a particular job type. We can offer innovative solutions for abnormal problems or specific welding applications you may come up against.
We can repair and service all makes and models of welding machines and any related equipment, and our qualified engineers are factory trained for the following manufacturers:
For more information on repairs and servicing, please email ServiceDept@RapidWelding.com or call the office on +44 (0)23 92 214 214 and ask for Karen.
Welcome to the Rapid Experience